The dE, Ed, Door error on Samsung washing machines mostly appears at the start of a wash. We closed the door, pressed “Start”, and instead of filling with water, an error appeared on the display. Sometimes the cause can be a simple oversight, and sometimes it is a serious violation of internal mechanisms. In the article we will tell you in detail about the possible causes of the malfunction and how to eliminate them.
Decoding the error
The error code de, Ed, Door on the Samsung washing machine stands for Door error, which means "door error" in English. You can also see the notation dE1 and dE2. Most often, this error can be encountered if:
- the hatch does not close washing machine,
- the door has closed but does not click into place,
- the hatch of the car does not open after washing.
If the washing machine does not have a display, then this error is easy to determine, since absolutely all temperature indicators will be on and the mode indicators will flash.
Often, this error is not critical, and for a start it is recommended to carry out a simple diagnosis in order to save a little money and not contact the wizard.
See also - What does the UE error mean on a Samsung washing machine?
How can I fix this error myself?
In fact, in most cases, you can independently identify the cause of the breakdown and fix it. Let's look at the most common ones:
- If the dE, Ed, Door error appears for the first time on a Samsung washing machine, then first you just need to turn it off by pulling the plug out of the outlet and wait 5 to 10 minutes, then turn it on again. There may be a problem with the control board, and a reset will help fix it.
- Check if anything is interfering with the closing of the hatch. Laundry may have gotten between the door and the cuff. Fold things neatly, close the hatch and start the machine.
- Check the door lock, it is possible that something got there and prevents it from closing. Sometimes various small pieces of fabric, threads and various debris get there. Remove all foreign objects from there, close the hatch, and if you hear a pleasant click, then the malfunction has been eliminated and you can start washing.
- Check all contacts and loops that go to the sunroof blocking device (UBL), but first, unplug the machine from the outlet to avoid shorting. Do not twitch the contacts too much, they may have come off and need to be corrected.
If the above options did not help, and the Door error (Ed, dE, dE1, dE2) is still lit on the display of the Samsung washing machine, then you cannot do without professional repair.
Types of faults
Let's consider several possible breakdowns that need to be approached with a professional approach:
| Malfunction symptoms | Probable cause | Breakage repair or replacement |
| 1) You closed the door of the washing machine, but the wash does not start and shows the error dE, ed, Door
2) The door does not open after washing |
Most likely the sunroof locking device (UBL) is faulty | Take out the lock and check it for operation with a multimeter:
|
| Control board defective, the display module is out of order. This can be understood by the fact that the error dE, Door appears at the very beginning of the wash. | 1) The capacitor has burnt out due to a voltage drop.
1) Abrupt disconnection of the machine from the mains. |
Repairing the board often requires soldering contacts, and it is better to entrust this business to a professional. If the control panel was removed, then first check the wires going to it: it is possible that it simply moved away from the soldering from vibration. - You can check the first and second order resistor. The first should show a value of 8 ohms and an overload of 2A, the second shows 3-5A. - Check the thyristor unit, its resistance should not exceed 20 V. - Trigger. To do this, you need to check the input contacts, which should not exceed 12 V, and the resistance of the trigger filter should be 20 ohms. |
| The hatch hinges are twisted, the lock does not converge with the hatch hook. | The door may have sagged due to material wear. | In this case, only the replacement of the loops can help. |
| Samsung washing machine door closed but there was no click and shows error ed, de, Door | The lock itself is damaged. | Replacement of the lock is required. Please note that practically every model of Samsung washing machine may have a different lock scheme, so when buying it is better to take an old one so that you can compare them. |
| Errors Door, ed, dE appeared, then left again, then appeared again | This only says that somewhere the wiring from the UBL system to the system module closes. | For repairs, you will first need to ring the wiring in order to understand which wire is broken. This could have happened anywhere due to the strong vibration. Once you have found the right wire and the place where it was interrupted, simply connect the contacts and wrap them with electrical tape. |
Such breakdowns cannot be fixed quickly. But if you have the necessary knowledge, experience and tools, you can eliminate them yourself.
You don't have to be an experienced handyman to get your washing machine back in working order. Even a person who has never held tools in his hands can handle minor problems. More complex problems will require more effort. But even in this case, it will not be difficult to subordinate the machine with your own hands.
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