At the end of the washing process, the door lock is released for about three minutes, after which the owners gain access to the washed items. However, it sometimes happens that the washing process is suddenly interrupted during the execution of one of the programs, the machine stops, but the door does not open. If the washing machine does not open three minutes after stopping, it is most likely defective. Trying to open the hatch by force can only harm the situation. Below we will consider what to do in cases where it is impossible to unlock the car door.
Breakdown reasons
First of all, let's find out the main reasons that can cause this situation.
These reasons include:
- The door is locked due to the peculiarities of the washing machine;
- the hatch handles broke;
- the presence of water in the washing drum;
- failure of the intelligent UBL module;
- breakage of the door interlock device.
Only a specialist can cope with some of the listed problems, but there are some that can be eliminated on their own. Let's consider each specific case in more detail.
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Damage to the locking device
The reasons for the failure of the sunroof locking device (UBL) may be different. If you are faced with such a problem, carefully study the operating instructions of the machine, which says what to do if the door is closed, and there is no reaction to the signals of the intelligent module. Minor damage can be repaired by yourself.
- Quite often the cause of a malfunction is a signal interruption. Sometimes the hatch door does not open if the machine is completely de-energized.
- How to open the washing machine if the handle is broken or the hatch simply does not open? You can try to unlock the hatch door manually using a special cable. To do this, you need to get to the drain filter, remove its cover and find the emergency release cable. It is usually quite easy to find as it is colored orange. If the cable is pulled, the hatch should be unlocked.
- If in the model of your machine the presence of such a cable is not provided, then you will need to find the UBL lock and turn it off yourself. In order to do this, you need to open the top cover and tilt the machine back slightly. Then the drum will also move backwards and you can reach the latch to release it.
Replacing the locking device
Those owners who have the skills to repair home appliances can independently replace a failed UBL.
To do this, follow these steps:
- Remove the retaining rim and release the right segment of the door seal.
- Unscrew the two self-tapping screws that secure the UBL and carefully remove it.
- Install a new UBL and, following the steps in the reverse order, fix it.
It is very important to remember the order of disconnecting the wires from the UBL, so that later when connecting a new device, it will not be disturbed. After the new UBL is installed and connected, you should test the operation of the machine.
Water in the drum
The hatch door may not open even if water remains in the drum. This is a pretty serious breakdown. The reasons for such a malfunction may be as follows:
- Failure of the control module;
- Breakage of the water control sensor;
- Blockage in the drain system;
- Failure of the pump (pump).
You should not try to eliminate the above malfunctions yourself, as incorrect actions can further aggravate the problem.
The door does not open due to the way the machine works
This case is the simplest. Each model of washing machines has its own time during which the door lock is removed after a stop. Some machines do this immediately at the end of the program, others pause for up to 5 minutes. Quite often, impatient owners begin to pull the door handle even before the system releases the lock. Sometimes this leads to breakage of the hatch handle. To avoid such a mistake, carefully study the operating instructions for your model of the machine, which clearly indicates when the lock is released.
Broken hatch handle
The cause of this malfunction can be both excessive efforts of the owners of the washing machine when opening a still blocked hatch, and physical wear of parts. The repair sequence in this case will be as follows:
- Remove the machine door from the hinges;
- Remove the screws that connect the rim of the cover, then carefully disassemble the door;
- Examine the handle mechanism that is on one of the rims. It is important to make sure that the retainer is working properly. This should not cause any difficulties, since the mechanism of the lock is quite simple. After you understand the principle of the lock, it will not be difficult to troubleshoot;
- Reverse the door assembly procedure and check how it works.
The above recommendations will tell the owner what to do in a situation when the door of the machine does not open. However, if even after the performed manipulations the hatch door still does not open, it is better to seek help from a qualified specialist.
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