We closed the door, pressed “Start”, and instead of filling with water, the display showed the code DE. Basically, this error appears at the beginning of the wash. What to do? What does the DE error mean in LG washing machine? How to fix the problem yourself? You will find answers to all these questions in this article.
Decoding the error
The DE error means that the door of the washing machine is not closed or the door lock does not work. The main cause of the malfunction is the sunroof lock device (UBL), but the hinges, handle, latch hook, or control module may also be malfunctioning.
On LG washing machines without a display, the DE code stands for: all the temperature indicators, wash mode and rinse indicators flash or light up at the same time. These signals indicate that the hatch door is not closed.
See also - PF error in LG washing machine - what to do, how to decode?
How to fix the error yourself
It would seem that the cause of the malfunction is known and it is only enough to close the hatch more tightly. Often, such actions are enough and the problem disappears. Otherwise, the malfunction occurs for a more serious reason:
- Broken latch hook, sunroof locking device
- Displacement of the spring or clamp, sunroof locking device
- Malfunction of the electronic sensor of the sunroof locking device
- Washing machine control board malfunction
Important: The most common causes of the error are listed here, other lesser-known breakdowns are possible and for their precise determination, it is recommended to call a specialist.
In cases of occurrence of the DE code, it is recommended to carry out a series of sequential actions that can help get rid of the error yourself.
- To begin with, it is worth checking the closure density of the hatch, perhaps it is not closed. To do this, you just need to press it harder.
- You should also inspect the entire door for external interference.
- Inspect the door of the hatch from the inside; possibly, clothing has fallen between the loading hatch and the drum and interferes with tight closure. You should also pay attention to the tab of the latch, perhaps there are objects on it that interfere with closing.
- Check the hatch door for distortions, if found, it is necessary to tighten the side hinges.
- If none of the above is found or does not help, you should perform a complete reset of the washing machine. To do this, take the following steps in sequence: open the hatch, unplug the machine from the network by unplugging the plug, wait 15-20 minutes, then reconnect the machine and close the hatch.
If after performing the above steps the error persists, then it makes sense to consider other causes of the failure.
Faults requiring repair
Use the following table to determine the cause of the error:
| Description of the problem | Cause of error | Solution to the problem |
| The hatch door does not completely close and does not lock. | Lock hook is badly worn or broken | Item replacement |
| The door closes and locks, but the machine does not start the wash program. | Lock locking device is out of order | Item replacement |
| In the washing, rinsing or spinning mode, the washing machine stopped working and generated a DE error. There is a smell of burning. | Faulty control module. Most often, the microcircuit “suffers” due to burnout of the contacts during power surges or due to the ingress of water into the electronics. | It is necessary to remove the front panel by dismantling the top of the machine. Then remove the board. Damaged places are immediately visible - they turn black, the caps of the capacitors become convex, traces of tears are visible. If a defective part is detected, it is evaporated, and a new one is installed in its place. |
| The handle does not work and the door does not lock. | Handle breakage | Item replacement |
| The hatch door does not close and there is a skew | Hinge wear | Hinge adjustment or complete replacement |
Conclusion
Malfunctions in the operation of the washing machine are not excluded from its life cycle. Therefore, in the event of a common mistake, people who have read this article will be fully able to determine the cause of the inconvenience and will often be able to independently correct it. But it is always better to avoid an error than to correct it. So do not forget about the rules of operation and respect.
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