Modern Samsung washing machines not only perfectly cope with their main duty - washing and spinning, but also have the ability to self-test, which greatly facilitate the owner's care of them.
All malfunctions are displayed on the display or screen of the washing machine in the form of alphanumeric characters, each of which has its own meaning.
Meaning of error code 5E
Samsung washing machine may display error code 5E or e5. Sometimes a similar error is marked with se, it depends on the model / year of manufacture. In this case, all three options signal that the washing machine has a "Water drain error".
For the calculation, the period of time necessary for the complete discharge of water is taken, usually within 10 minutes. During this period, according to the program, water must have time to be pumped out of the tank, if the level has not yet dropped below the specified one, (or at least the machine thinks that this has not happened), code 5E appears.
This error can be cleared by pressing the Start / Pause button, although if there are physical reasons for its occurrence, and not just a program failure, then the washer will need to be repaired. Otherwise, the error will keep returning.
See also - Samsung washing machine shows error h1 - what to do?
Causes of Error 5E
The Samsung washing machine does not pump out water - there may be various reasons for this.
- Filter clogging in the drain
For example, a machine thinks that water is not draining due to a sensor telling the machine that water cannot be drained if there is a malfunction in the pressure system that prevents this. The reason is usually a clogged filter that does not allow water to pass out.
- Clogged drain hose
The garbage that somehow gets into the Samsung washing machine with laundry accumulates over time inside the system, sometimes even getting into the drain hose. There it is stored, gradually forming a kind of jam and an obstacle for pumping water.
- Control board problem
Another possible cause could be, if there is a malfunction in the pressure system, that the water is pumped out normally, but the control board does not receive a signal that the water has left, believing that the water is still inside. This is a more complicated case than a banal drain blockage.
- Drain pump breakage
This malfunction may well be the root cause of the 5e error on the display of the Samsung washing machine.
How to fix error 5e
Everyone knows that there are no hopeless situations, so do not get upset and despondent if the display of your Samsung washing machine is lit up with the alphanumeric symbol 5e.Almost all of the root causes can be fixed on their own and a faithful helper samsung machine will return to work.
- Removing clogged filter and drain hose
To solve this problem, the first step is to check the pump filter, which may be blocked. Obviously, it is not worthwhile to disassemble the Samsung machine once again to inspect the pump filter if the water is pumped out normally.
This move is appropriate if you have a 5e error and can clearly see that most of the water is stuck inside the car. Just clean the filter or replace it with a new one in order to forget about the problem for a long time.
- Control board problem
The control board is in the jurisdiction of the minicomputer, which manages the entire samsung washing machine. Its breakdown means only one thing - replacement at a service center, since it is difficult to repair it yourself.
The only thing that you can try to do yourself is to carefully remove the board and solder the tracks, it is quite possible that they peeled off over time and contact disappeared.
- Drain pump breakage
Look, maybe the garbage blocked the pump, for example, a coin got caught, a hair clip, a bra bone. Over time, all these elements become overgrown with fibers of threads, hair, fabric, creating a serious problem for the correct operation of the unit.
It will be enough just to remove the jammed debris for the pump to work. If this does not happen, then it is worth checking the power supply to the pump. If everything is in order with this, and the part still does not work, then it must be replaced.
If the water level is still below the reset level frequency (25.20kHz), then 10 minutes after the start of the water drain, this error will occur.
After all the manipulations, try to remove the error using the Start / Pause button. Thanks to this, the Samsung washing machine will restart and try to drain the water again.
The main stages of diagnosis
- Inspect the pump visually and make sure that there are no obstacles and the impeller rotates freely.
- Check the drain hose and the path of its connection to the drain in the bathroom, if any
- Make sure the drain hose is not kinked
- Check the drain pump filter, making sure there are no coins or debris, clean if necessary
- Check the air chamber and pressure sensor in front of the hose
- Check the drain pump with an electrical tester
- Check the drain pump rotor
- Examine the connection to the drain pump.
Important:
Before performing any work on the device, disconnect it from the power supply!
After all these manipulations, assemble the washing machine and run it through the rinse cycle to check the machine and make sure that it has drained all the water as it should. If everything is ok, the problem is solved.
See also:
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- 7 best Indesit washing machines by customer reviews
- 7 best LG washing machines
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